It takes approximately 4-6 weeks for an order to be produced. This does not include shipping time. If the order will be shipped via sea freight, an additional two months may be required on top of the production time. For air freight, an additional week or two will be required.
Yes, we do, but depending on the product line.
Yes, we do. We have maintenance teams that can do repairs all over the country.
Your choice of heater will depend on how large your sauna is. Always choose a heater that provides the maximum output in relation to the size of the sauna. The greater the output in relation to the volume of the space, the easier it is for the heater to heat the sauna and maintain the temperature. It also means that energy consumption is minimised.
You will need a heater with a higher output if the walls inside the sauna are made of a heavy material, such as concrete, glass, tiles, etc. To calculate the required output, add one cubic metre to the total volume of the sauna room for every square metre of heavy wall material.
Details about minimum safety distances are given in the operating instructions that come with each product.
No, it’s not essential to have stones with a Tylö sauna heater, but if you don’t, you won’t be able to throw water onto it.
That mainly depends on how often the sauna is used. If it’s a private sauna that is used twice a week on average, you should replace the stones once a year. As they are used, the stones gradually break down and become more compact. It is therefore important to restack them occasionally to allow the air to flow freely between the stones.
Good air circulation is required to ensure the heater works properly and to maximise the life of the heating elements. We generally recommend replacing the stones once a year in a public sauna, if it is used once a week on average. Twice a week, twice a year, and so on… The stone compartment in a public sauna, which is used continuously, should be inspected once a month and the stones replaced when necessary.
Contact your nearest Tylö dealer to order new wheels for the shower door. Our wheels fit all the older models of Tylö showers too.
Contact your nearest Tylö dealer. We have spare parts for models of Tylö steam showers with integrated mixer tap, manufactured after 2003. We have a limited stock of spare parts for earlier models.
The connections are more or less in the centre of the column, about 150 cm from the floor. Water is connected to the water pipe via flexible tubes. The water pipe can be at the standard height of 110 cm from the floor.